HOUSTON – August 2010 – Concentric3 announced today the inauguration of its call center services in Houston, Texas. The call center provides support 24 hours a day, 7 days a week and was opened in response to customer requests for a better support model. Concentric3 Vice President Byron Kersey stated that their customers are demanding more and more that call center and help desk support be provided by someone physically located in the United States – someone that understands the culture and can communicate effectively and efficiently.
About Concentric3: Houston-based Concentric3 is a leading provider of IT–related services designed to transform technology problems into business assets®. The company’s unique approach – putting business processes first, then technology (process then technology™) – enables Concentric3 to help clients save money, generate revenues, better manage projects, and achieve strategic and operational innovation.